Shipping Information
At Raspberry Watches, we strive to ensure a seamless shopping experience from the moment you place your order to the time it arrives at your doorstep.
Shipping Policy:
- Standard Shipping: All orders are processed within 1-2 business days and shipped via standard shipping, which typically takes 5-7 business days.
- Express Shipping: Available for an additional fee, express shipping ensures your order arrives within 2-3 business days.
- International Shipping: We offer international shipping to select countries. Please check our shipping options at checkout for availability and rates.
Tracking Your Order:
Once your order is shipped, you will receive a confirmation email with tracking details. You can use this information to track your package until it reaches you.
Returns & Exchanges
Your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a hassle-free return and exchange policy.
Return Policy:
- Eligibility: Returns are accepted within 7 days of purchase. Items must be unused, in original packaging, and with all tags attached.
- Process: To initiate a return, contact our customer support at returns@raspberrywatches.com. We will provide you with a return shipping label and instructions.
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- Refunds: Once your return is received and inspected, we will process your refund to the original payment method within 7-10 business days.
Exchange Policy:
- Eligibility: Exchanges are accepted within 30 days of purchase. Items must be unused, in original packaging, and with all tags attached.
- Process: To initiate an exchange, contact our customer support at raspberrywatches@gmail.com. We will assist you in selecting a replacement item and provide further instructions.
About International Shipping
Raspberry Watches – International Shipping Information
At Raspberry Watches, we offer reliable international shipping to bring our luxurious timepieces to customers worldwide.
Countries We Ship To:
– Check the list at checkout or contact support for more information.
Shipping Methods:
-Standard International Shipping: 7-14 business days
– Express International Shipping: 3-7 business days
Customs and Duties:
– Duties and taxes are the recipient’s responsibility. Contact your local customs office for details.
Order Tracking:
– Receive a confirmation email with tracking details once shipped.
Returns and Exchanges:
– Returns and exchanges accepted within 30 days of purchase. Items must be unused, in original packaging. Contact returns@raspberrywatches.com to initiate.
Important Information:
– Ensure accurate shipping addresses to avoid delays. Additional charges may apply for reshipment due to incorrect addresses or unsuccessful delivery attempts.
We aim to provide a seamless international shopping experience. Thank you for choosing Raspberry Watches.